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BREXIT UPDATE

FOR EU CUSTOMERS: Dear Customers, we are currently experiencing delays with our order transit timing of up to 3 weeks. This is due to the origin location of our warehouse being in the UK. We apologize for this inconvenience and are doing everything we can to deliver your product as soon as possible.
We want to ensure you that it is still completely safe to place online orders with us. If you have any issues or questions please contact our customer service team at custservEU@timex.com and we would be happy to help you.

COVID UPDATE

As communities around the world navigate through the challenges posed by COVID-19 we want to communicate the steps we are taking to continue our focus on keeping people safe and healthy. Our number one priority is the safety of our customers, employees, and their families. For this reason, we have implemented the following changes to our delivery process. Delivery drivers will no longer pass your parcels directly to you. Drivers will place the parcel on the doorstep, knock on your door, and then step back two meters. Your driver will then explain that this is an extra precaution over Coronavirus. We will not be asking for a signature but will take your surname and record the delivery this way.
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For any general enquiries or support  please email us at: custservEU@timex.com

For any questions or support call 00 800 6667 7000 toll-free
We are available from Monday to Sunday 8am to 2am (GMT)

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