TIMEX.PL / POLISH WEBSITE UPDATE

We have recently closed our timex.pl website. We will continue to support our Polish customers through www.timex.eu. If you have any questions on orders / returns etc please contact us at custservEU@timex.com.

LATEST INFORMATION BREXIT & COVID-19

BREXIT UPDATE

FOR EU CUSTOMERS: Dear Customers, we are currently experiencing delays with our order transit timing of up to 3 weeks. This is due to the origin location of our warehouse being in the UK. We apologize for this inconvenience and are doing everything we can to deliver your product as soon as possible.

We want to ensure you that it is still completely safe to place online orders with us. If you have any issues or questions please contact our customer service team at custservEU@timex.com and we will be happy to help you.

Covid update

As communities around the world navigate through the challenges posed by COVID-19 we want to communicate the steps we are taking to continue our focus on keeping people safe and healthy.

Our number one priority is the safety of our customers, employees and their families. For this reason, we have implemented the following changes to our delivery process. Delivery drivers will no longer pass your parcels directly to you. Drivers will place parcel on doorstep, knock on your door, and then step back two meters. Your driver will then explain that this is an extra precaution over Coronavirus. We will not be asking for a signature but will take your surname and record the delivery this way.

We are closely monitoring the situation to make sure we are taking all precautions to protect our customers and colleagues alike. Our thoughts are with you and your families at this time.

Your satisfaction is our top priority. If you have a question or concern, please contact the customer service team via email custserveu@timex.com.

Timex.co.uk

Free shipping on all orders*

Standard delivery orders should be delivered in 3-6 business days. Orders are shipped within 48 hours of payment approval or the following workday.  MyTimex Customised watches do not qualify for free shipping.

Please be aware all orders will require a signature upon delivery.

We are unable to ship to PO boxes.

MyTimex Shipping - £7.75

Customised watch orders can take 7 to 10 business days for delivery.

Timex.eu

EU Standard Shipping - €8.90

Standard Delivery (3-5 business days).  Orders are shipped within 48 hours or payment approval or the following workday.  Orders over €75 ship free. Orders are shipped within 48 hours of payment approval or the following workday.

Please be aware all orders will require a signature upon delivery.

We are unable to ship to PO boxes.

EU MyTimex/Customised Shipping - €7.75

Customised watch orders can take 7 to 10 business days for delivery.

We deliver to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden